If you login to your BC sites and click on Support Central in the top right corner you'll notice that it's been redesigned. That's because we've moved all the content from the Online Business Wiki into a Knowledgebase that now forms the center of Support Central. For all things BC this is the place to go for answers. The new Knowledgebase brings a bunch of benefits including:
- Improved Navigation - with articles sorted by topic or by where they belong on the user interface it's much easier to browse what you're looking for
- Improved Search - don't want to browse? The new search in the Knowledgebase completely knocks the socks off the Online Business Wiki search with a much more complete set of results for any term
- Different Views for Partners and Clients - based on your login the Knowledgebase knows if you're a Partner or a Site owner. Site owners will only see a subset of the articles as applicable to user needs
- Rebranding Dilemma has been Solved - we had some Premium Partners who previously had rebranding concerns about directing their clients to the Online Business Wiki. The Knowledgebase makes all the content accessible from within the Admin Console without going to a separate domain so these concerns should be addressed now
As with Sitewalk, the Online Business Wiki will stick around for another 12 weeks while the Knowledgebase is in Beta as we iron out any small kinks. Additionally the BC Support team will be busy adding new articles to the Knowledgebase and editing current ones to make them easier to understand.
